Hatena Terms of Use

These contents are temporary version because they were just translated Japanese into English. To see the exact contents, please check the original terms of service and privacy policy in Japanese.

  1. General
  2. Definition of User and Registration Information
  3. Username and Password
  4. Privacy
  5. User Responsibilities
  6. Prohibited Uses
  7. User Fees
  8. Hatena Proprietary Rights
  9. Disclaimers
  10. Changes to User Agreement and Services
  11. How to Contact Us
  12. Authority and Jurisdiction

1. General

  1. This user Agreement governs all services (hereafter referred to as "Service") provided by Hatena Inc. ("Company") on this Website, and all users ("Users") must agree to be bound by these Terms of Service.
  2. Additional notes and applications in the Help section and throughout the Website are considered part of the Agreement.

2. Definition of User and Registration Information

  1. The term "User" refers to all registered users as well as guest users.
  2. A registered user is defined as one who has completed all pertinent information on the registration form, and has been approved by the Company.
  3. A guest user is defined as one who browses or Services and has not registered as stipulated in the previous paragraph, and has limited access to the Website.
  4. The Company reserves the right to solely at its discretion deny registration or terminate membership and refuse all future services for any of the reasons outlined below:
    1. Any falsification on the user registration form.
    2. Failure to revise registration information if there have been any changes.
    3. Any violation of this Agreement.
    4. If a registered User does not access an account for an extended period of time, or if the Company deems the account inappropriate.
  5. In the case of a temporary membership, the User has one month to upgrade to a full membership. If a temporary User fails to register as a full member within a month, the temporary membership may become invalid

3. Username and Password

  1. A registered user may hold one Main Account and one Sub Account. The User must set a Username and Password for each account.
  2. The User is responsible for maintaining the confidentiality of his/her Username and Password.
  3. All actions made during a login session using a Username and Password will be considered to be made by the registered User of the account.
  4. Each registered User may hold only one Main Account, except as expressly allowed by the Company. The e-mail address used during registration to acquire a Username and Password must be accurate and valid.
  5. The Username and Password are for personal use, and under no circumstances may the User transfer or permit any other person to use them.
  6. The Company must be notified immediately in the event that a Username or Password is disclosed to a third party, or suspicion of an unauthorized use of an account by a third party. If the Username or Password is revealed due to User negligence, the Company shall not be responsible or liable for any loss or damage caused.
  7. The Company reserves the right to delete the Username and Password of specific registered Users, and to refuse service.

4. Privacy

  1. The Company collects the minimum amount of information required for use of this Service. The Company uses the utmost care to safeguard all personal information acquired from its Users. You may read further information by reviewing our Privacy Policy.

5. User Responsibilities

  1. Internet access is required to use this service. Users are responsible for obtaining, installing and maintaining, at their own expense, all equipment, software, and communications services necessary to access the Internet. The Company is not responsible for the User's Internet access or its operation.
  2. All information disclosed by the User on this Service or posted on the bulletin board is the sole and exclusive responsibility of the User. The Company exercises no control over the content of information passing through its network, therefore assumes no responsibility or liability for its contents.
  3. The Company is neither liable nor responsible if a User defames another person, violates another person's privacy, infringes on any copyright laws, or violates another person's rights in anyway. The User is solely responsible for his/her actions and must, at his/her own expense, settle the conflict.
  4. In the event of a claim for damages resulting from information disclosed by a User, the appropriate User will be solely responsible for his/her actions and must, at his/her own expense, settle the conflict. The Company shall be neither liable nor responsible for such damages.
  5. Hatena Antenna implements Internet bots for automated crawling of Websites. Some existing Websites may deny the use of bots. The Company is not responsible to either the User or the Website owner for any problems or technical malfunction that may arise from the use of the Hatena Antenna.
  6. The Hatena Group administrator bears all responsibility of ensuring compliance with this Agreement and related laws and ordinances.

6. Prohibited Uses

  1. The following illegal activities are prohibited:
    1. Infringement of copyrights, patents and intellectual property rights.
    2. Violation of another person's privacy.
    3. Conduct that is defamatory, libelous, or obstruction of business.
    4. Fraudulent activities.
    5. Establishing, solicitation or operation of pyramid schemes.
    6. Accessing the account of another User, damaging on-line calculators, and any other criminal activity including illegal access to the Company's or another person's computer.
    7. Any other criminal or illegal activity.
  2. The following socially unacceptable contents are prohibited:
    1. Advance notice of a crime, instructional information about criminal activities, or actions that may initiate a crime.
    2. Discrimination of any group or individual based on race, nationality, religious belief, gender, social status, place of residence, physical characteristics, medical history, education, assets, or income.
    3. Ethically vulgar, harmful, or rude contents and offensive subject matters that promote hatred, and the dissemination of information pertaining to pornography or prostitution.
    4. Nuisance, harassment, slander and defamation of another person, and causing mental anguish or financial loss.
    5. Impersonating another person, company or group, or using the name of a company or group without permission. Claiming to be a fictitious person, company or group, or falsely claiming association with a person, company or group.
    6. Pretending to be another person to use a service or falsify information.
    7. Any other patently offensive or socially inappropriate contents.
  3. The following improper actions are prohibited:
    1. Advertising, publicity, or solicitation for a commercial purpose, except as expressly allowed by the Company.
    2. Joint ownership of one Username, holding more than one Main Account without the consent of the Company, or holding more than the allotted number of Sub Accounts.
    3. Selecting a distasteful Username that may cause discomfort, or selecting a known group or product name or something similar as a Username.
    4. Discourteous behavior such as intentionally canceling a question after receiving an appropriate response and not compensating the responder with the appropriate number of points.
    5. Fraudulent use of another person's personal information, or stealing, collecting, modifying, or using another person's points, as well as falsifying or misrepresenting one's own information or dishonest processing or modification of one's own points.
    6. Changing this Service's design and covering or otherwise obscuring the Company's standardized header, footer, advertisements, or copyright display.
    7. Selling or otherwise transferring your account without consent of the Company.
  4. The following activities are prohibited when communicating with other Users:
    1. Responding to your own questions.
    2. Repeatedly posing similar questions, or asking unclear questions. Giving responses unrelated to the question, giving untrue answers, making statements for commercial purposes, or giving inappropriate responses that may offend another person.
    3. Making comments that only your circle of friends will understand.
    4. Statements that directly or indirectly solicit a person or goods.
    5. Attempting to collect points by inviting transmission of points in a question.
  5. Please refrain from the following when using the Hatena Diary:
    1. Using another person's copyrighted material as a keyword or as a part of the diary, or including information that infringes on another person's rights.
    2. Registering a diary keyword that is inconsistent with the Rules outlined in the Help section.
    3. Acting in a way inconsistent with the official decisions reached using the proper method of resolving issues such as the Hatena Diary Conference outlined in the Help section.
  6. Please refrain from the following when using the Hatena Antenna:
    1. Intentionally setting inappropriate contents within the ignore renewal or check renewal ranges.
    2. Registering a Website in order to harass the Webmaster or others at the target Website.
  7. Please refrain from the following when using the Hatena Group:
    1. Using another person's copyrighted material as a keyword or as a part of the diary, or including information that infringes on another person's rights.
    2. Actions that violate the Group Owner's requests, instructions or compulsory measures.
  1. The Company reserves the right to deem any activity inappropriate in addition to the provisions contained above, solely on its own discretion.

7. User Fees

  1. Registered Users agree to be bound by the Hatena Terms of Service and the Rules outlined in the Help Section, and to accept the User fees for the use of this Service.
  2. The answer fee, handling charge and amount of fee for using this Service will be set by the Company.
  3. Registered Users agree to pay the Company the cost of paid Services that they used. This Service has established a point system to substitute cash. Each registered User my purchase points from the Company in order to make use of paid Services.
  4. The Company will deduct a prescribed amount as a handling charge for any payment that a registered User makes. In the event that the Company acts as an intermediary between a registered User and a third party, the Company will deduct a handling charge from the amount paid. The handling charge includes a communication fee, service operation fee and other fees.
  5. Points cannot be reverted back to cash. Points can only be exchanged in ways approved by the Company. There is a 10,000-point purchase limit per transaction.
  6. All handling charges made in connection with the purchase or exchange of points must be paid by the registered User.
  7. Points purchased by a registered User are valid for up to one year from the last transaction date. Any points held past the one-year limit will expire. This Rule does not apply to negative points, or points owed.
  8. A registered User may own up to a maximum 100,000 points.
  9. Regardless of the number of points owned, a registered User may exchange points at the time of termination of membership according to the Rules set by the Company. There will be a 5% exchange fee (minimum 200 points charged for exchanging up to 4,000 points), which will be deducted from the total amount. The registered User agrees to pay all expenses related to exchanging points.
  10. Registered Users who own at least 2,000 points may exchange points according to the Rules set by the Company. The registered User agrees to pay a 5% exchange fee (minimum 200 points charged for exchanging up to 4,000 points), which will be deducted before the exchange. However, registered Users who have not paid points for questions or who have purchased paid options prior to requesting an exchange are not eligible for an exchange of points.
  11. If a registered User has incurred charges as a result of using these Services that have not been paid by the due date, the Company will assess a late fee set by the Company from the day following the due date until payment is made.
  12. The Company reserves the right to change the membership fee, or the method of purchasing or exchanging points without prior notice.

8. Hatena Proprietary Rights

  1. The Company retains all rights related to it Services, including all information, services, and software.
  2. Software used in our Services is protected under intellectual property and other applicable laws, which include proprietary rights and classified company information.
  3. The User retains all rights to the contents of a journal in Hatena Diary or Hatena Groups created by that User, contents of the keyword used by a paid-option Hatena Group, and Hatena Photolife images uploaded by the User.
  4. The User agrees to allow the Company to use without compensation his/her copyrighted material, which has been displayed or published on the Service, for the purposes of promotion, advertising, or publicity of the Service on this Website or other client site.
  5. If a User wishes to grant license to a third party for his/her copyrighted material that has been displayed or published on the Service, the third party must consent to the contents of this Agreement set forth in this section. In the event that the third party does not consent to this Agreement, the User will not be able to grant the license.

9. Disclaimers

  1. The Company makes every attempt to provide Services that will be useful to its Users. However, the Company assumes no responsibility for any errors, interruption, deletion, modifications, or terminations. Neither is the Company responsible for any loss or damage to a User or any other person that may arise from any of these actions, except to the extent such claims directly result from the Company's own negligence.
  2. The User is solely responsible for the content that is posted on this Service, and the Company assumes no responsibility for monitoring the Services. The Company is not responsible for any loss or damage to a User or any other person that may arise from use of these Services, except to the extent such claims directly result from the Company's own negligence.
  3. Although the Company assumes no responsibility for monitoring the Services, it may delete or remove any content that violates this Agreement, and terminate the Membership of such violators. Terminated Members waive their right to protest such treatment by the Company.
  4. The Company is not responsible for any incorrect or inaccurate content posted on the Service or any links to other Websites. The Company does not investigate the validity or authenticity of such Websites, whether or not copyrighted materials are displayed with consent of its owner, and whether or not it is a live link.
  5. Disputes may arise between two Users or a third party as a result of information posted voluntarily by a User. Such disputes could involve, among other things, slander, defamation, fraud, stalking, etc. The Company is not responsible for any loss or damage to a User or any other person that may arise from such actions, except to the extent such claims directly result from the Company's own negligence. The User is solely responsible for interactions and exchange of information with other Users or a third party, and extreme caution should be taken at all times.

10. Changes to User Agreement and Services

  1. This Agreement may be modified from time to time without notice. It is impossible for the Company to send individual notices; therefore Users should review this Agreement regularly.
  2. Some contents of this Service may be modified, supplemented, or deleted at any time in the future without notice.

11. How to Contact Us

  1. If you have forgotten your Username or Password, if you suspect a violation of this Agreement by another person, or if you have any questions, please contact us by the e-mail listed below. If you would like to request the deletion of a posting on this Service, please follow the appeal procedure at the link below.
E-mail address:
info@hatena.ne.jp
Appeals:
Hatena information deletion
Standards for information deletion:
Hatena information deletion guidelines
Request for disclosure of information:
Hatena information disclosure

12. Authority and Jurisdiction

  1. This Agreement is based on Japanese law, and is exclusively under the jurisdiction of the Tokyo District Court.
  • (Created on July 15, 2001)
  • (Updated on October 25, 2001)